Reviews from our Families
Dear Regency Team,
The T. family would like to express our deepest gratitude to each and every one of you for the incredible care and support you provide to our father, Nick T. The work you do has made an immeasurable difference in his life, as well as in the lives of our entire family.
When his wife of over 60 years suddenly passed away our family faced a whirlwind of emotions and uncertainties. We were worried about Nick’s well-being and wondered how we could ensure he receives the care he needs while preserving his dignity and quality of life. From the moment we enrolled him in the memory care program, you embraced him with open arms and hearts, and for that, we will be forever grateful.
Your expertise in dementia care is truly remarkable. You possess an incredible understanding of your clients needs. Please know that your work transforms lives and that your effort and commitment do not go unnoticed or unappreciated.
The impact you have made on my father’s well-being and happiness is immeasurable. Your care and support have given our family peace of mind, knowing that he is in the hands of such a remarkable team.
Thank you for your dedication, your unwavering compassion, and your unyielding commitment to providing exceptional care to my father and others in the memory care program.
~ Family of Nick. T , River Edge Member
I would like to take this opportunity to thank you for your extreme care for my/our Mother, Cely! I know with this disease her light is diminishing. Her blank stares, her lost look at times, becomes disheartening! She looks forward to going to “escuelita “, ( school in Spanish) as she calls the program. Lol. Everyday she asks is tomorrow escuelita? She always says how sweet you all are. How patient you are with other members. But what I love most is when you send us pictures of her at whichever event/ trip you are on. There.. there I see my mother. Her twinkle in her eyes. That spark that she has lost, my/our mom! I know that your program gives her happiness. And for that we are more than appreciative, grateful, happy to know that your staff, program gives her this little brightness that my family and I no longer see. Thank God for people like you! Thank you for being so caring and understanding and patient. For I know this must not be easy at all. May God continue to bless each and everyone of you! Again thank you!
~ Family of Cely S. , River Edge Member
I know my sister-in-law wrote heartfelt words to let you all know how much your “club” has helped not only our mom (Cely S.) but has given us a chance to take a breath as well. I just want to acknowledge the role the drivers play in the big picture. Since Cely moved in with us three years ago, it is important for us to know we can get to work on time and be home in time for drop off. All of the drivers, Al, Sergio, Leo, and Jose call and are always upbeat and communicate arrival time. They always help out and come to the door if any one of us is ever running late and can’t walk her out to the van. Words cannot express how special these drivers are as we are sure their job has challenges daily. I cannot tell you how many times Cely has gotten off the van and said, “These drivers are amazing! They don’t have easy jobs!” For that and all you all do we will always be forever grateful. Kudos to the drivers who are patient, calm, and reassuring while maneuvering through traffic and other obstacles six days a week!
~ Daughter in Law of Cely S., River Edge Member
Dear Regency Club Staff,
Thank you so much for the kindness and care you show my dad, Tom D. He was unsure about going to “the club” at first, but very soon he was eagerly awaiting the morning bus. He loves the games—especially bowling and darts! He looks forward to his daily exercise, thinks the food is fantastic, and loves the outings. He was never a dancer, but now he enjoys it—music days are his favorite. He appreciates that he can get his hair cut there; being able to arrange that himself means a lot, and he’s always pleased with how it turns out.
I know that planning the schedule, coordinating all the activities and events, and working with so many different personalities is a challenge, and I am so grateful for all you do. The difference in my dad since he started at the club has been remarkable, and much of the credit goes to his experience with this wonderful group of caregivers. Your patience, flexibility, encouragement, and sense of humor help him enjoy his days. He loves telling me about his activities over a cup of tea when he gets off the bus, and he’s always smiling as he recounts the day’s events. Thank you for everything—please know what a positive difference it’s making in his life. You all are the best!!!
~ Daughter of Tom D., River Edge Member
Many thanks to EVERYONE at Regency for giving me peace of mind while I work and for taking such great care of my Mom, Roseanna P.. She always comes home happy, tired and in a better frame of mind.
~ Daughter of Roseanna P. , River Edge Member
I just want to send you a note to thank all the employees at Memory Care for all the hard work you put in with everyone keeping them engaged in activities. When Bob comes home I can tell that he has had a good day. It is something that he looks forward to. He is always ready and waiting for the bus to pick him up. Again I would like to thank everyone and do not know what I would do without the help everyone gives.
~ Wife of Robert B. , River Edge Member
To the entire staff at the Regency Memory Care Club, it is with sincere appreciation and from the bottom of our hearts that we thank everyone from every aspect of your community for your undying dedication to your work, and your unique abilities to help those who otherwise cannot help themselves in certain aspects of their daily routines. It takes a special type of human being to do what you all do And we just want to let you know that we are both grateful and appreciative for your dedication and patience. It does not go unnoticed with my wife and I.
~ Son and Daughter-in-Law of Margaret S., River Edge Member
First of all, I would like to thank everybody at the Regency for everything that you do each day to keep My mother-in-law safe. This place has been a god send to us during these challenging times and knowing that she is in safe hands is a true blessing.
I would like to personally thank Debra for always being there for me and answering all questions I might have . I truly appreciate the time and effort you put in to keep the regency running so smoothly. I would also like to thank Gabriella for the beautiful pictures she is always sending. I love seeing how much fun she is having , so thank you for that. I would also like to thank Al for bringing my mother-in-law home safely each and everyday. You are always so sweet and friendly and I love that. I would also like to thank George who picks my mother in law up on Fridays. I know there are so many people behind the scenes ,so please know I appreciate all of you.
~ Family of Diane M., River Edge Member
To the staff at Regency,
On behalf of my mom, Ruth N., I want to thank each and everyone of the staff members who knows her and interacts with her when she is at your facility. To those of you who are unfamiliar of her background, Ruth is a retired art teacher, principal, and art professor from two colleges. She is a world traveler who has visited 6 out of 7 continents (our last trip was supposed to be to Antarctica). Her knowledge of art, religion and culture of other countries is remarkable. When Ruth’s memory started fading, it was a tremendous shock to all that know her, especially to me, her daughter. Once she was diagnosed with Alzheimer’s Disease, I knew I needed to make a plan for her. And what was best for her was to spend her days where she could be surrounded with people in similar situations and engage in activities that would be stimulating.
This all being said, I want to thank those individuals I have either come into contact with or who my mom has mentioned. First of all thank you Debra, for always taking my endless amounts of phone calls. I know I have driven you crazy especially during the Chuck “era” trying to change bus routes and switching around her days. I know I haven’t made it easy but you have always come through. Thank goodness it’s no longer that chaotic. You have been wonderful and I appreciate all that you’ve done. Roseann, thank you for engaging my mom in everything art and crafty. This has been her livelihood and to hear that she’s picking up a paintbrush and using modge podge is heartwarming. To the women who do her hair, I appreciate this more than you know as she has always paid a lot of attention to her hair, making sure it was perfectly coiffed! To the drivers who I’ve met when you drive her to my house – I appreciate your phone calls alerting me when you’ll be arriving. You are always so cheerful and pleasant and my mother always talks about those of you who pick her up and drive her home. She especially loves the little dog!
And Gabriella, thank you from the bottom of my heart for helping me with all the paperwork. I appreciate the time you have taken to work with our insurance to deal with logistics. This has been a painful process and you have always been there to help make things a little easier. I appreciate all of your help. Plus, a side note, I also appreciate all of the pictures of my mom that you send me. She’s always smiling. I have saved every one of them. And lastly to those staff I have not mentioned specifically, thank you for doing what you do. In a world where these individuals can no longer think the way they once did, and who are confused, disoriented and at times very upset, you do your best to diffuse these behaviors by redirecting and engaging them so that their days at Regency are meaningful.
I don’t know what’s to come in the future, but I do know that Regency has been the best choice I could have made for my mom over this past year. Thank you from the bottom of my heart.
~ Daughter of Ruth N., River Edge Member
To all the caring staff at the Regency Club,
As you may know, my Mom, Maggie, was apprehensive about joining your club. “I am happy with my own company”, “I don’t like to socialize”, “I just need my TV and puzzles” were just some of the initial comments. ONE DAY at the club and Maggie couldn’t wait till her next adventurous day!
The atmosphere, the activities, the meals are all great but the MOST IMPORTANT part of the Club is the WONDERFUL, CARING, SUPPORTIVE STAFF!! My mother positively talks about each and every one. I would like to add that the staff also cares about the caregivers. Always a warm reception when I talk/meet with a member of the staff. Being in healthcare for over 45 years I can be somewhat critical of care delivery. Only POSITIVE COMMENTS from me!! THANK YOU!! THANK YOU ALL!!
~ Patricia Grassmann
In June after my husband had deteriorated to the point where all he wanted to do was sit in front of the TV, I decided to try Regency. What a wonderful decision it was. The dedicated people, the activities and the atmosphere proved to be the right choice.
My husband is happy and participates in the group activities. Betty Jean is to be commended for all her hard work and wonderful trips and daily activities. Marie and the rest of the staff are caring individuals and especially sensitive to the needs of theses souls who are losing their sense of identity and purpose. The monthly luncheons for the caregivers are especially thoughtful where we can meet other caregivers and exchange notes and stories. My heartfelt thanks to everyone at the Regency and may God bless.
~ Maryann Gallo
Dear Operation Manager,
I want to commend your entire staff for the great job they all do in caring for my mother, Julia Tava. Since she has been going there every day, I have seen an improvement in her. She tries to help in pulling up her pants, which is hard to do with one hand. She seems more social and I feel she`s happy to see everyone, staff and clients, when she arrives. My brother said one day she left singing ad dancing. It can’t get much better than that. Our thanks again to all!
~ Linda Tava
First, I commend the Regency for honoring their staff with appreciation! I think that shows how valuable they are to the daily operation of the club, which is evident in the care and treatment the clients receive when they are there.
My father “Kirk” has been a “member” of the Regency for approximately three (3) years and it has been the most wonderful experience, life saving even! The staff has been through it all with him…his good days, his bad days and even worse days. He has always been treated with respect and dignity, but especially loving kindness. The kind of loving kindness you can`t fake….a REAL feeling of being loved. This is why the Regency is so special to our family…..because the staff treats him like FAMILY! The kind of care he receives while there, enables my brother and I to continue to function in our lives without too much worry. It makes us happy to know he is happy….and we know he is HAPPY at the Regency (well, most of the time…)!
Jon and I would like to express our appreciation and gratitude, especially to the staff who are hands on with him on a day-to-day basis!!! I am especially grateful to Carolyn, who took the time to bring my father to the hospital when my Mom was on hospice and was about to pass on. She helped him make a little gift to bring to her and brought him to her bedside and helped to comfort him and talk to him in her special way. I had tears in my eyes then, and I have tears in my eyes now just thinking about how wonderful and thoughtful she was to do that. Not to mention, she came to visit her on her own time on another visit. Compassionate and caring that meant so much to us! Thank you! Thank you! Thank you! I also love how when I come to visit and need to leave without Dad following me out, she has a special way of distracting him…and dancing with him! I love it!!
Of course there is always a special appreciation for Bena! She always manages to talk me through situations and provide guidance along the journey. She has always taken my calls, text, e-mails and joyfully tried to help!! I love the way she talks and interacts with Dad….and it shows in the way he looks at her and responds. I will never forget the day we ran into Bena at Dr. Shua-Haim`s office and she asked him who she was and he replied “Bena”. We were all blown away, because we certainly didn’t expect that. I love how she appreciated it as much as I did. Bena has been AMAZING through the past few years. Helpful…always helpful.
Marie…WOW, what can I say. I think my father is in love with you!!! You two really have a special bond and I am so happy. You have the perfect knack for interacting with him and getting him to respond. You have been such a great asset to the Regency and I truly appreciate all you do and have done with my Dad so far. You truly get that he is/was an intelligent man and he needs respect and wants to feel important, just like how he felt throughout his career. I absolutely love that you give him file folders for his “meetings”!! You are AWESOME! Betty Jean, you have known and worked with my Dad throughout. Whenever we had a hard time trying to get him to do something…we would just say, “Let`s get Betty Jean”. His response was always….OH OKAY!!! And you were the magic charm! Your upbeat personality and beautiful smile won him over easily! I thank you for all that you do!
I really don’t want to leave anyone out, but I don’t know all the staff personally. I do want to say a special thank you to Charlie and the other drivers who have the challenge of getting him in and out of the car; Lorraine for really communicating with him and showing him genuine love and kindness; Nicole for all her bubbly fun time and joyful presence, Gabby for dancing with him and of course…every single member of the staff who makes it such a HAPPY place for those who would be lost in the system and not be able to have the best quality of life possible because nobody cared. I truly believe the efforts made by the Regency staff to give everyone the best day possible, every single day, makes all the difference in the world to the members who are blessed to spend time there. Thank you one and all.
~ Robin L. Florio
I would like to thank The Regency for doing such a wonderful job. My husband Jim attends every week and I can attest to the fact that it has benefited him immensely. The staff is OUTSTANDING, ATTENTIVE, CARING and LOVING to each client that attends. I would like to especially thank Betty Jean, Bena and Nicole for doing such a wonderful job, without you The Regency would be lost… KUDOS to you all!
~ Kathy McMahon
I want to thank you for having me. As I mentioned to you I differently see a change in Jim since he started at “The Regency”. He comes home from there a happier man. He always tells me he loves it there. To quote him “he is not sitting around moping all day, he is having fun”. Now you tell me what more could you ask for. I thank you for adding substance to my husband’s life during the difficult changes that are taking place in him. He knows what is happening to himself and also knows that it will get worse. So for now to know that he is enjoying himself it warms my heart and it tells me he is where he has to be. Change is difficult at times but I always try to have my cup half full, not half have empty. Love you guys,
OMG!! Mom has become so happy and eager for the next day to come. I have not heard her say “I wish god would take me” in a long time. I cannot tell you people enough how much of a difference you have all made in her life and in mine. When I know she is there it’s a peace of mind for me knowing she is having fun and that she is well cared for. She loves you guys. Love you all!!!
~ Larine Liddell, EMT SIT CHT
To Bena and everyone at The Regency:
I wanted to take the time to thank you for all the care you gave my mother, Mary Ann Cuccaro. She loved going to your club and I had such peace of mind that she was enjoying herself and was well taken care of. Your staff are wonderful caring people that treated my mother with such dignity and care and respect. Thank you for all that you did! With Heart filled thanks!
~ Lisa Walker
There aren’t enough words to thank you for the happiness I’ve felt since I came here and got to know all of you special people. Everyone who attends is blessed by the caring you give us all. I love all the new friend I’ve made at Regency.
The Regency Memory Care Club was the blue skies and sunshine that my Father needed, and the break for my Mother as his caregiver. The staff has been so wonderful, from directorship level to transportation. They are all responsible for bringing my Father back to life and feeling like he has a purpose in his life. He is happy, he is smiling, and cannot wait to be picked up every morning to spend the day participating in activities with the staff and members. In my music video, entitled “Sunrise to Moon set”, I used some pictures of him from The Regency to show viewers how happy he is and how much he loves participating and having fun as my Father used to. Thank you all for making a difference!
~ Ann Marie Polito, Daughter
Marie Polito, Wife,
and the rest of the family.
Our mother began attending your program in May 2015. Prior to her going to your program our family was at a loss on ways to handle her Alzheimer’s and the effects this disease was having on her. While we did everything we could think of to make life easier for her and our father we were often left physically and emotionally exhausted, confused and frustrated. Watching Alzheimer’s slowly take away the parent you love is a slow, painful process. Our mother was always full of life with a love of laughter and a personality as big as the sky. The progression of her disease was taking all of that away.
Her participation in your program has brought the mother we’ve known and loved back to us. The socialization, cognitive stimulation and unconditional love your program and staff has provided to her has reignited the light inside her. Our mother can now be found singing and dancing around our house, laughing with ease and enjoying simple day to day activities. Your superior staff has also afforded our family knowledge, understanding and the same unconditional love to us, the loved ones of a person with Alzheimer’s. Leaving your parent at a day program for the first time is something most adult children do not ever imagine doing. Your staff helped up step back and allow the process to happen naturally.
While already thrilled with the services your organization and staff provide our mother we were once again impressed and astonished at the birthday party you recently organized for her. It was as if my father and I were joining our “family” to celebrate mom’s 75th. The festive atmosphere, personalize cake and inclusions of my father and I in the celebration was something I never expected and something I am so appreciative of.
We know Alzheimer’s is a disease in which there is no cure. We know, sadly, our mother’s prognosis. Knowing we have your program and staff through this journey however makes it all seem alright.
On behalf of the Ever’s family, I cannot thank you and your staff enough for everything you have done.
P.S. There are too many people to single out one staff member, but know we are grateful for ALL of you!
~ Donna Ever’s
To all the caring staff @ The Regency Club, As you may know, my Mom, Maggie, was apprehensive about joining your club. ” I am happy with my own company”, “I don’t like to socialize”, “I just need my TV and puzzles” we’re just some of her initial comments. ONE DAY at The Club and Maggie couldn’t wait till her next adventurous day! The atmosphere, the activities, the meals are all great but the MOST IMPORTANT part of The Club is the WONDERFUL, CARING, SUPPORTIVE STAFF!! My mother positively talks about each and every one. I would like to add that the staff also cares about the caregivers. Always a warm reception when I talk/meet with a member of the staff. Being in healthcare for over 45 years I can be somewhat critical of care delivery. Only POSITIVE COMMENTS from me!!
THANK YOU!! THANK YOU ALL!!
~ A grateful daughter, Patricia Grassmann
My wife who suffers from advanced Alzheimer, has been going to the Regency club for over 1 year. She loves the club is anxious to go every day. Prior to going she would sit in one spot all day and rarely communicate. Now she loves the activities, the lunches out to good restaurants and the live entertainment three or four times a week. I try to visit at least once a week during entertainment and have been able to get her out on the dance floor where she sings along with the entertainer. Her life is greatly improved, mine is too since I know she in in good, caring hands, getting her hair, nails and make-up done..things I could not do for her. I had visited other facilities and their idea of live music is twice a month at Regency it is 3 or four times a week! I heartily recommend the Regency Memory Care Club to anyone who has a loved one who needs caring and professional supervision.
~ Bill Winder husband of Ginger Winder, Toms River